East Cheshire NHS Trust and Stockport NHS Foundation Trust are working alongside the NHS Clinical Commissioning Groups in Cheshire and Stockport to understand how some health and care services could be improved and sustained in the future.
A six-week listening exercise has been launched today, Monday, 21st February 2022, to gather opinions from health and care staff, patients, carers, and local people on what currently works well, what could be improved, and whether there are any barriers that stop people from accessing health services.
It includes a survey which covers a wide range of services including:
Cardiology, Critical care and Anaesthetics, Diabetes and endocrinology, Gastroenterology and Endoscopy, General surgery, Imaging (X-ray and radiology). Trauma and orthopaedics, Urgent and emergency care (A&E) and Women’s and children’s services. It also seeks views on experiences of Planned Care and Community Services. The survey closes on Saturday, 2nd April 2022.
Ged Murphy, Acting Chief Executive Officer at East Cheshire NHS Trust said, “This is the start of a conversation with the people who use and experience our services and those dedicated staff who deliver them. We are listening to our staff, patients, public and other stakeholders, seeking feedback about some of the key services both trusts provide to inform us on how we may be able to improve services for the future.
“Your views are vital to this work so please take time to get involved.”
Karen James, Chief Executive of Stockport NHS Foundation Trust said, “Our two trusts have a long and successful track record of working together in collaboration to deliver services to our population. We look forward to hearing what local people think about our current services as well as their ideas on how we can improve in the future.”
Dr John Hunter, Medical Director at East Cheshire NHS Trust said, "Many patients move between services at East Cheshire and Stockport to receive their treatment and ongoing care and support. Patients come from across Stockport and Cheshire and the Manchester area and from some parts of Derbyshire and Staffordshire to use our services. We welcome feedback from you wherever you live.”
Dr Andrew Loughney, Medical Director at Stockport NHS Foundation Trust added, "During the COVID-19 pandemic we have worked even more closely together to prioritise the care of those patients in most need, maximise use of our resources and skills, share equipment, and make best use of our estates. Looking at opportunities to improve our services further will give even greater benefits to our patients in the future.”
Further information can be found at www.localvoices.uk
Get Involved
- There are several ways for people to give their views: -
- Complete an online survey https://nhs.researchfeedback.net/s.asp?k=164494445313
- Request a paper or translated copy of the survey 01625 663918
- Send an email to ecn-tr.localvoices@nhs.net
- Write to
Patient Experience Department,
2nd Floor New Alderley House,
East Cheshire NHS Trust,
Macclesfield District General Hospital,
Victoria Road,
Macclesfield, SK10 3BL
NOTES TO EDITORS
Services provided at East Cheshire NHS Trust, include those delivered at:
- Macclesfield District General Hospital
- Congleton War Memorial Hospital
- Knutsford and District Community Hospital
- Services based in the community
Services provided at Stockport Foundation NHS Trust, include those delivered at:
- Stepping Hill Hospital, Stockport
- Devonshire Centre for Neurorehabilitation, Stockport
- The Bluebell Transfer to Assess Unit, Stockport
- Services based in the community
NHS Cheshire Clinical Commissioning Group is responsible for commissioning (buying) services delivered by East Cheshire NHS Trust
NHS Stockport Clinical Commissioning Group is responsible for commissioning (buying) services delivered by Stockport NHS Foundation Trust
We will be listening to opinions and experiences about what could be improved in the services provided to patients in the following areas:
- Cardiology – This is the branch of medicine that deals with heart conditions and some circulatory issues
- Critical care and Anaesthetics – This often includes intensive care and involves specialist monitoring and treatment after complex surgery or a serious illness or injury
- Diabetes and endocrinology – Diabetes affects the body’s ability to breakdown carbohydrates and control the levels of glucose in the blood. Endocrinology is the treatment for hormone-related conditions.
- Gastroenterology and Endoscopy – Gastroenterology is the branch of medicine that looks at stomach and digestive conditions. Endoscopy is an example of a procedure that is used, and it is where a camera is used to look inside your body.
- General surgery – This involves a wide range of operations on different parts of the body.
- Imaging (X-ray and radiology) - These are different ways of scanning your body to see what is happening, including X-ray and radiology.
- Trauma and orthopaedics – This includes a wide range of conditions affecting bones, joints, ligaments, tendons, muscles, and nerves
- Urgent and emergency care (A&E) – This is the branch of medicine that cares for people with serious life or limb conditions. Patients can either go to the hospital themselves or be taken by ambulance.
- Women’s and children’s services – These services focus on treating conditions affecting women and children.
- We also want to hear what people think about:
- Planned care – services a patient knows about in advance, rather than in an emergency. This can include follow-up out-patient appointments, a planned hospital admission or surgery as part of ongoing treatment.
- Community services –play a key role in keeping people well, treating and managing acute illnesses and long-term conditions, and supporting people to live independently in their own homes or a nursing / care home. There are a wide range of services, from district nursing and palliative (end of life) care for people with complex health and care needs, to health promotion services like school nursing and health visiting
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